Support - BraidPly

Write to support@codedrealities.com and a person will read it. Telling us the iPhone model, the iOS version, and the ply count and strip counts you were working with makes a real difference.

Setting up a plan

What do the strip counts mean?: How many equal lengthwise pieces that ply gets divided into. A count of 1 means the ply stays whole; a count of 4 means it is split lengthwise into four, and the color order then runs through four times as you spin it. You set one count per ply.
Why does it refuse when every ply has the same count?: Plies split the same number of times repeat at the same scale as each other, which is not what this app is for. The app explains that rather than quietly changing a number for you. Give at least two plies different counts.
Which counts should I choose?: That is yours to decide. There are built-in starting layouts for 2-ply and 3-ply plans, and you can set your own counts from one to eight. Choosing a layout only sets the counts. It never changes your color order, and it is not a recommendation about what to spin.
Can I have more than three plies?: Not in this version. BraidPly plans two-ply and three-ply preparations only.
How many colors can I name?: Two to twelve, entered in the order they run along the braid. Color names are yours; the app uses them as labels, on screen and on the exported card.

Fractions and weights

Why does the weight say "about"?: Because it is a check, not the instruction. The fraction is the instruction. Fiber density varies along a braid, so a piece that weighs the right amount is not proof that the lengthwise division was even, and a piece that is slightly off is not proof that it was wrong. Aim for the fraction, use the scale to catch a real mistake.
The three ply weights do not add up to what I entered.: They are rounded for display. The plan is exactly one third each; the labels are the nearest sensible decimal. The app shows the fraction beside the weight for exactly this reason, and it does not claim the rounded labels add back up to your total.
Why is one ply not given the leftover gram?: Because the physical goal is an even division. Pushing a rounding remainder onto one named ply would make one bobbin heavier for no reason other than tidy arithmetic.
My braid is very light and a strip shows a tiny number.: Small targets are shown with enough precision to stay visibly positive rather than being rounded down to nothing. A strip with real weight in it is never displayed as zero.

Units

Does switching between grams and ounces change my plan?: No. The weight stays what you entered; only the numbers you read change. Switching back and forth leaves the plan as it was. Only a field you edit yourself changes it.
What conversion is used?: One ounce is 28.349523125 g exactly. A 4 oz braid stays 4 oz however many times you toggle the unit.
Why was my weight rejected?: Weights run from 0.1 g to 5000 g, or the equivalent in ounces, with up to three decimal places. Blank, negative, out-of-range and malformed entries are rejected and explained rather than cleaned up into a number you did not mean.

Color order and the starting end

What is End A and End B?: The two physical ends of your braid. You choose which one you start spinning from, and every strip in the plan then starts from that same end. Keeping all the strips facing the same way is the part that is easiest to lose track of once the braid is in pieces.
What happens if I switch ends?: Every arrow turns and every color sequence is shown in the other order, on screen and in the exported card. The strips themselves are not reordered and the fractions do not change.
Do the colored blocks show how long each color is?: No, and this is the thing most worth being clear about. They are equal tokens showing the order colors arrive in. The app labels them Order map, not length preview wherever they appear, on screen and on the exported card.
Should the strips alternate direction?: BraidPly never does that on its own. Within a ply it takes strip 1 from your chosen end, then strip 2 from that same end, and so on. If you want to do something different, that is your call and outside what the app plans.

Prep mode

What is on the checklist?: The first division into plies, each further lengthwise split, laying every strip out with the same start end, then spinning the strips in numbered order. The steps are large enough to tap without picking the phone up.
Can I undo a step, or go back?: Yes. Tap to complete, tap to undo, and jump to any step.
Do I lose my place if I close the app?: No. Come back and the plan and its progress are still there.
Is finishing the checklist a record of anything?: It is your working state for that plan, nothing more. It is not a certification and it is not sent anywhere.

Saved plans and the spin card

Can I try it without typing a plan in?: Yes. There is an explicit option to load an example plan. A fresh install starts empty; nothing is added unless you ask for it.
Can I copy a plan before changing it?: Duplicate it, then edit the copy. Deleting asks for confirmation first.
What is on the exported card?: The plan name, the exact fractions, the approximate weights, your named color legend, the ply lanes, the strip order, the starting end, and the same order-map wording. It is drawn from the same numbers the screen shows.
Which page sizes are there?: A4 and US Letter, one page, plus a shareable image.
Is the card printed to scale?: No, and it is not a cutting template. It is a reference sheet to keep beside you. Nothing on it is drawn at the physical size of your braid.
Can I move plans to another phone?: Not in this version. There is no import or backup file format yet. Restoring a device backup may restore your plans if they were included in that backup.

Scope

Will it show me what the yarn will look like?: No. BraidPly says nothing about the finished skein: not how the twist will settle, not how long the color runs will be once spun, not which color will read as dominant, not the yardage. Drafting, ply take-up and how the fiber is really distributed decide all of that, and none of it can be known from a ply count and a weight.
Will it teach me fractal spinning?: No. It assumes you already know the technique and want the division and the strip order written down. It does not recommend counts, colors or a method.
Does it do anything else?: No, on purpose. There is no fiber stash, no wheel or bobbin inventory, no WPI or grist calculator, no timer, no pattern library and no general project journal. It prepares one braid for one spin.

Data and purchase

Does it work offline?: Yes. Creating plans, saving them, working the checklist and exporting a card all work in airplane mode. There is no account and no sign-in.
Where is my data?: On your device. The app does not upload it to us and there is no analytics in it. Device backups may include it, and a card you export goes to the destination you pick. See the privacy page.
What does it cost?: 2.99 US dollars, one purchase. Prices in other regions come from Apple's regional price tiers and vary. No subscription, no in-app purchases, no advertising, and nothing held back for a paid upgrade.
I want a refund.: Purchases go through Apple, so refunds do too: Apple's refund request page.
What do I need to run it?: An iPhone running iOS 17 or later. Portrait and landscape, with Dynamic Type including the larger accessibility sizes. There is no iPad or Mac version in this release.